What should I include in a support request?
Include whether you use the browser extension or mobile app, your browser or device, app or extension version, steps to reproduce the issue, and a screenshot without sensitive information.
Where can I install the browser extension?
TheDualWeb is available from the Chrome Web Store and Firefox Add-ons. Visit the browser extension page for the current store links.
What files does the browser extension support?
TheDualWeb browser extension accepts direct entry, TXT, or single-column CSV with one number per line and an optional first header named phone.
When will the mobile app be available?
TheDualWeb mobile app is in development for iOS and Android. Store links will appear here after release.